You can have more than one account as long as they are not interconnected through the referral program. If they are found to be linked, you may face the suspension of all your accounts.
Your funds are automatically converted into TH/s (the site's internal power unit) upon deposit. If you don't see the update immediately, please allow some time for the transaction to process.
You can reset your password only by contacting customer support as a security measure. Your password will be reset and sent to your email after a series of verification questions to confirm your identity.
To make a deposit, navigate to the "Deposit" section on the website, select the currency that suits you, and deposit the funds. Your funds will automatically be converted into the site's internal power.
In the withdrawal tab, select the currency you have mined, fill out the required information in the form, and click on withdraw. Withdrawals are processed within a maximum of 48 hours.
You may face account suspension for the following reasons: Insulting the administration, misleading the administration for personal gain, defaming the project, attempting to harm the project in any way, or having multiple accounts interconnected through the referral program.
If you're unable to complete the registration, it's likely due to incorrect data entry or the data already exists in our system. Try changing your email and username for registration.
It is not possible to delete an account once registered. By completing the registration, you agree to our terms, and the account cannot be deactivated.
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